Shipping Policy
At Rhinestone Aura, we meticulously handle your orders, ensuring a seamless matching process before dispatch. Our commitment to diligence extends to the careful shipping of products to their rightful owners.
Timely Deliveries
Historically, we have consistently achieved timely deliveries both locally and globally. However, certain factors beyond our control, such as holiday seasons, busy staff periods, adverse weather conditions, delivery service delays, or other external hindrances, may impact delivery times.
Shipping Options
We offer two shipping methods for your convenience. During the checkout process, you can choose the option that best suits your needs:
- Standard FREE Shipping (20-25 Working Days): FREE
- Expedited Shipping (10-12 Working Days): $9.95
Consumer Guideline
Upon shipping your order, you will receive an email notification confirming the dispatch, accompanied by order tracking number(s). The tracking information will become active within 24-48 hours, allowing you to monitor your order’s journey.
Customs Duties and Taxes
Please be aware that any duties and taxes imposed by customs authorities are the responsibility of the consumer.
Product Damage Responsibility
In the unfortunate event of product damage during delivery, the shipment carrier must be held accountable. We prioritize the safe transit of your items and will assist you in resolving any issues arising from damage during shipping.
Have a Query?
If you have any questions or concerns regarding your order, shipping, or any other matter, please do not hesitate to reach out to us at support@rhinestoneaura.com . Our customer service team is here to assist you promptly and effectively.
For further assistance or to explore our exquisite rhinestone collection, please visit Rhinestone Aura. Feel free to contact us with any queries; we’re here to ensure your satisfaction throughout your Rhinestone Aura experience.
